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Welcome to Fishing Sport Shop! We’re your trusted fishing companion, dedicated to providing premium fly fishing gear and expert service to anglers worldwide. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact our support team.
Product Questions
What types of fishing gear do you offer?
We specialize in high-quality fly fishing equipment, including Fly Rods, Fly Reels, Fly Lines, Leaders & Tippet, Waders, Wading Boots & Footwear, Jackets & Rain Gear, Accessories, Gear Bags, Packs & Nets, and exclusive The Fish Hawk Merchandise. All products are tested in real fishing conditions to ensure reliability and performance.
Are your products suitable for both freshwater and saltwater fishing?
Yes! Our gear is designed for various fishing environments, from mountain trout streams to saltwater adventures. We carefully select items that meet rigorous standards for durability and effectiveness, so you’re prepared for any angling challenge.
Shipping and Delivery
What are your shipping options and costs?
We offer two shipping methods to suit your needs:
- Standard Shipping: Uses DHL or FedEx, costs $12.95, and delivers within 10-15 business days after dispatch. Ideal for timely trips.
- Free Shipping: Uses EMS, is free on orders over $50, and delivers within 15-25 business days after dispatch. Perfect for budget-conscious anglers.
Do you ship worldwide?
We ship globally to most destinations, but due to logistical constraints, we currently cannot deliver to certain Asian countries and remote locations. If you’re unsure about your area, please reach out to us for confirmation.
How can I track my order?
Tracking information is provided once your order is dispatched from our facility in Memphis. You’ll receive an email with details to monitor your delivery. Note that delivery times are estimates and may vary due to customs, weather, or other factors beyond our control.
Returns and Refunds
What is your return policy?
We offer a 15-day return window from the date you receive your item. If you’re not satisfied, you can initiate a return. We stand behind every product and ensure they meet high standards, as we test them in real fishing conditions.
How do I start a return?
To initiate a return, please contact our support team at [email protected] within 15 days of receipt. We’ll guide you through the process and help resolve any issues promptly.
Payment and Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal to accommodate our global community of anglers. All transactions are secure and processed with care.
Do I need an account to place an order?
No, an account is not required for ordering. However, creating one can make future purchases faster and allow you to track order history. We focus on simplicity to get you fishing sooner.
General Inquiries
What makes Fishing Sport Shop different?
We’re more than just a retailer—we’re passionate anglers ourselves! Our team personally checks each item for quality, and we’re committed to sharing knowledge and gear that performs when it matters most. Based in Memphis, we combine global reach with a local understanding of fishing needs.
How can I contact you for more help?
For any questions not covered here, email us at [email protected]. We’re here to ensure you have the best experience, from gear selection to delivery.
Fishing Sport Shop
Address: 1394 Mapleview Drive, Memphis, US 38128
Email: [email protected]
Website: fishingsportshop.com
Thanks for choosing us as your fishing companion—we’re dedicated to helping you make the most of every moment on the water!