Term and Conditions

1. Introduction

Fishing Sport Shop (“we,” “us,” or “our”) is an online retailer dedicated to providing high-quality fly fishing gear and accessories to anglers worldwide. Our products are tested in real fishing conditions to ensure they meet the needs of the fishing community. These Terms and Conditions outline the rules and responsibilities for using our website and purchasing our products.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Comply with all applicable laws and regulations in your jurisdiction.

If you violate these obligations, we may suspend or terminate your access to the site.

3. Products and Services

We offer a wide range of fly fishing products, including:

• Fly Rods, Reels, and Lines
• Waders, Boots, and Footwear
• Accessories such as Leaders, Tippet, and Gear Bags
• Apparel including Jackets and Rain Gear
• Custom Merchandise under “The Fish Hawk” brand

All products are described and priced accurately on the site. However, we reserve the right to update product details, prices, and availability without prior notice. Due to the nature of fishing gear, some items (e.g., waders, footwear) are subject to specific return restrictions for hygiene and safety reasons.

4. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after order confirmation. You will receive a shipping confirmation email with tracking details once your order ships.

Shipping

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.
• International Shipping: We ship worldwide, excluding some Asian and remote regions. International customers are responsible for customs duties and taxes.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely. By placing an order, you authorize us to charge the total amount to your selected payment method.

Cancellations and Changes

Orders can be canceled or modified within 24 hours of placement by contacting us at [email protected]. After this period, orders may already be in processing and cannot be changed.

5. Returns and Refunds

We stand behind our products and offer returns and exchanges within 15 days of receipt, provided items are in original, unused condition with tags and packaging intact. Non-returnable items include:

• Waders (if tried on or used)
• Wading Boots & Footwear (if worn outdoors or showing signs of use)
• Leaders & Tippet (if packaging is opened)
• Personalized or custom-ordered merchandise
• Items marked as final sale

To initiate a return, contact us at [email protected] within 15 days. Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product. Refunds are processed within 3-5 business days after we receive the return and will be issued to the original payment method. Original shipping charges are non-refundable.

For damaged or defective items, contact us within 48 hours of delivery with photos. We will cover return shipping and offer a replacement or full refund.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Fishing Sport Shop and protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission. “Fishing Sport Shop,” “The Fish Hawk,” and related trademarks are owned by us.

7. Limitation of Liability

Fishing Sport Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products, such as loss of profits or data. Our total liability is limited to the purchase price of the product in question. We are not responsible for delays or issues caused by third-party services (e.g., shipping carriers) or events beyond our control.

Products are intended for recreational use. Users are responsible for following safety guidelines and local fishing regulations.

8. Privacy and Data Protection

We value your privacy and handle personal data in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your information as described therein. We implement security measures to protect your data but cannot guarantee absolute security.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state of Tennessee. Any disputes will be resolved in the courts of Memphis, TN. For international customers, these terms comply with general e-commerce standards, but local laws may apply.

10. Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions about these Terms and Conditions, contact us:

• Email: [email protected]
• Address: 1394 Mapleview Drive, Memphis, US 38128
• Response Time: Within 24 hours on business days